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Technology·United Kingdom·CONFIRMED

Which? exposes Booking.com fake listing vulnerability with 10 Downing Street hoax

London, United Kingdom·
DoseFix EditorialMulti-source synthesis

Consumer group Which? says it was able to create a fake listing for 10 Downing Street on Booking.com, book a bogus stay, and leave a fake review. The listing was uploaded on 18 June and not removed until 27 August, despite clear signs it was fake. Booking.com defended its systems, saying the listing was not live for the full period and that its fraud controls were not triggered. Which? called the checks 'unfit for purpose' and urged Ofcom to use the Online Safety Act to crack down on fraudulent listings.

London51.507, -0.128

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What we know

Which? created a fake Booking.com listing for 10 Downing Street on 18 June.

1 sources

Booking.com did not flag an external link sent within its messaging system.

1 sources

Which? was able to book the property and leave a fake review.

1 sources

14 people requested to book during a 20-minute window.

1 sources

The listing was removed by Booking.com on 27 August.

1 sources

Which? says Booking.com's checks are 'unfit for purpose'.

1 sources
Timeline of fake 10 Downing Street listing

UK consumer group Which? created a fake Booking.com listing for 10 Downing Street, which remained live for two months, exposing security flaws.

Verified · 1 sources

Live reports

Timeline of fake 10 Downing Street listing1 source · Verified
Verified
Which? exposes Booking.com fake listing vulnerability with 10 Downing Street hoax | DoseFix